Regional Office for Capacity Building
for the World Customs Organization Europe Region

'How to' Guide: Members Only Section

REGISTRATION TO THE ROCB EUROPE WEB SITE

Step 1: Please visit Registration Page or fill the registration form and send it back to ROCB Europe via e-mail.

Step 2: Subsequently, your username and password will be created and you will be notified. 

USING MEMBERS ONLY SECTION ON THE ROCB EUROPE WEB SITE

Step 1: Go to Member Login Page to login with your username and password provided by ROCB Europe.

Step 2: After you login, continue through the link for ROCB Europe Gateway through which you will find sub-sections.

Step 3: Continue by clicking through one of the links according to your need. For instance, for meetings and working documents, click on the Meeting Calendar & Documents section.

NAVIGATING

Other than using links in the Members Only Section, the icons in the bottom of every page are designed to guide you through main sub-sections, as shown below:

Main Page

This icon guides you through the main page of the Members Only Section (Gateway).

Back  

This icon guides you through whichever page you were previously on.

Back to Login Page

This icon takes you back to the main login page where you will find a button for logging out from the Members Only Section.

FORGOTTEN OR LOST PASSWORD

Step 1: Please send an e-mail to ROCB Europe with the e-mail address you are registered to the web site with the subject 'Password Recovery'.

Step 2: Subsequently, you will receive an e-mail with further instructions on password recovery. 

TROUBLESHOOTING

If you encounter any issues concerning displaying of web pages in the Members Only Section, below-mentioned options suffice:

- Refresh the page you are currently visiting or

- Click on the Members Only link and try to logout and then log back in.

Recommended web browsers are Mozilla Firefox and Google Chrome. 

If you still encounter issues displaying web pages, please send us an e-mail.